I was not promoted/BC is not working

Community Support
21

Do the getroles command.

22

I used the getroles command

23

Show me a video of your problem.

24

This is the video, I had technical problems with my pc, so I did it on the ipad. Sorry, i am german but i hope you can understand.
I had to upload it to YouTube because it didn’t work here:

https://youtu.be/vc24nr-LP-o?si=XEVZ04c9sywF2g03

25

I really don’t know but that is a BC Problem

26

Thanks everyone, it works now. I dont know why…

27

Basically SI can not be promoted to CP from a shift/Training, and cool-down is basically a wait time until another promotion.