Cape will not appear, weird message shows up

So this happens:


Explain pls (I didn’t put this in bug reports because I wasn’t sure if it was a bug or not)

yeah this is happening to everyone-you will need to dm a sales associate to approve it. there was an announcement in main.

RecklessPoofinator
Level 240+
Superintendent
Game Administration | Senior Administrator
Events Team
Overseer Command

Dang it I’m not on the discord