Hello.
Is there a time limit for moderators to respond to tickets on the intel server?
RecklessPoofinator
Superintendent
Level 160+
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Ive has ones un delt with for a week so im guessing not
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Hey, @RecklessPoofinator.
Realistically, you should have a response within 24 hours. If all else fails, I would directly contact someone who can assist you with your issue if you do not receive a response in a few days.
Kind regards~
uh_Galactical | Facility Director
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Our support team will respond as quickly as they are able, but sometimes we are busy with other tickets so you may experience a delay.
Regards,
esb678
Support Agent
Events Team
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